Applying Our Switch Screen Protector

Here’s a simple step-by-step guide you can follow to apply our screen protector bubble-free and perfectly aligned.

Troubleshooting Your Meta Quest Charging Station

We know there’s nothing worse than getting ready to game only to find your device is running on fumes. If your charging dock isn’t cooperating, don’t rage quit just yet—we’ve got your back! Follow this guide to make sure your headset and controllers are charged and ready to go. This support article applies to our charging stations for the MQ2, MQ3, and MQ3s unless stated otherwise.

Mic and Volume Control Support

Experiencing Audio or Mic Issues with Your STEALTH Headset? If you’re experiencing audio or microphone issues with your STEALTH headset, we recommend starting with some basic troubleshooting. This will help identify whether the issue is related to the headset itself or the device it’s connected to.

Step 1: Check Mic & Volume Settings

Mic Check (All Models)
- Ensure your microphone is not muted.
- Ensure that your mic switch or button (depending on headset model) is set to the unmute position.

PC – Headset Support

There is nothing more frustrating than when you are ready with your PC and you experience technical issues.

FAQ'S

Should Mic be ON or OFF on Volume Control Switch?

For those with the older versions, the MIC MUTE needs to be in the OFF position according to the writing on the control switch, as ON would mean the mic’s been muted. On the newer versions, the switch should be positioned at the MIC symbol without a line going through, thus reflecting the mic is active and in use.

What is the approx. cable length on the headsets?

The cable length for our wired gaming headsets is 1.2 meters in length.

What is the manufacturer’s Guarantee?

All of our products come with a years' manufacturer’s warranty from the date of purchase.

The pictures show them without wires but they’re not Wireless?

To showcase our products in the best way, we have cut the full wire from the image on the packaging. However, all headsets should be expected to be WIRED unless the product packaging states otherwise, i.e. wireless.

Is my product compatible?

Platform compatibility can be found at the bottom of the packaging at the front of the box.

Are these headsets suitable for Conference Calls?

Both our STEALTH Chat and Stereo Gaming headset range are great for conference calling. If you are experiencing issues with Conference Calling, please refer to the support article Conference Calling Support for assistance.

Where can I buy replacement parts?

Unfortunately, we don’t currently have a platform in which you can purchase replacement parts. If you have a query on a broken/missing part, please contact our support team for help where possible.

Do the STEALTH charging cables allow for data transfer or just charging?

This is only as advertised – for charging. Please refer to the product manual for instructions.

Will the STEALTH charging cables work with my phone?

As the manufacturers, we only advise you to use the STEALTH charging cables as advertised – for use with their respective consoles/controllers depending on your chosen platform.